Returns & Exchanges

At Hayat's Lucknowi, we strive to ensure you are completely satisfied with your handcrafted ethnic wear. If your purchase doesn't meet your expectations, we offer a seamless return and exchange process within 7 days of delivery.

1

Initiate Request

Log into your account or visit our Support portal to submit a return or exchange request using your Order ID and contact details.

2

Quality Inspection

Ensure the garment is unworn, unwashed, and has all original Chikankari craftsmanship tags intact before securely packaging the item.

3

Reverse Pickup

Once approved, we will schedule a complimentary reverse pickup from your doorstep through our trusted courier partners within 48 hours.

4

Refund or Exchange

After a successful quality check at our warehouse, your refund will be processed to the original payment method or your exchanged size will be dispatched.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing