Frequently Asked Questions

Everything you need to know about our authentic Chikankari collections.

Are your products authentically hand-embroidered?

Yes, every garment at Hayat's Lucknowi is handcrafted by skilled artisans in Lucknow, preserving the traditional art of Chikankari through meticulous hand-embroidery.

How should I care for my Lucknowi Chikan garments?

To maintain the delicate handwork, we recommend dry cleaning for the first few washes. For subsequent care, gentle hand washing in cold water with mild detergent is advised.

Do you offer international shipping?

We currently ship across India and to several international locations. Shipping costs and delivery timelines vary based on your specific destination.

What is your return and exchange policy?

We accept returns and exchanges within 7 days of delivery, provided the items are unworn, unwashed, and have all original tags attached.

How do I ensure I pick the correct size?

Please refer to our detailed Size Guide located on each product page. Since our garments are handcrafted, there may be a slight margin of difference, so we recommend choosing a size that allows for a comfortable fit.

What payment methods do you accept?

We accept all major credit and debit cards, UPI, net banking, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes within India.